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Is there a Size Guide?

All of our swimwear has selected sizes on. Some differ from others due to the style of the bikini/swimsuit.  This may mean you are larger or smaller in different styles. However , please go by our recommendation as we have designed these items in house.

 

 

If you have any more questions please feel free to get in touch at our Contact Us page.

Is there a Mailing List to join?

Yes. You can sign up from our form below and be kept up to date with exclusive offers, promotions, new lines, discount codes, vouchers, and a special Welcome gift !

What Shipping Methods Are Available?

Mainland shipping for the UK is by Royal Mail signed for 1st Class Saver, 2nd Class Super Saver, Special Next Day Delivery before 2pm (working day weekdays / excluding bank holidays), or Saturday Next Day Delivery ordered before 1pm on Friday.

We do not provide a next day delivery service for a Sunday or any bank holidays as Royal Mail do not deliver on these days.

International Shipping is available as a flat rate Express Courier for expedited and secure shipping.

We do have a selection of delivery options that you can choose from.

If you have a pre-order item then delivery is estimated and the pre-order product you select will have an estimated delivery service stated in the item description , this can change at any point and by purchasing a pe-order item you are signing up to our full pre-order terms and conditions. We always recommend emailing us to stay updated. [email protected] for regular updates.

Our full Shipping policy & information is available at our Terms & Conditions.

Do You Ship Internationally?

Yes of course, we ship worldwide! International Shipping is available as a flat rate Express Courier for expedited and secure shipping via Royal Mail tracked and signed for service.

Please see more details at 'International' in our Shipping info.

How Long Will It Take To Get My Package?

We always aim to dispatch within 24-48 hours of your order, and in some cases we can ship your items same day. Delivery is between 1-5 working days (excluding bank holidays) from dispatch depending on your shipping method, stock processing and courier transit.

If you need it quickly you can select Special Delivery Next Day if you order before 2pm, or Saturday Delivery for orders on Friday before 1pm. We do not provide a next day delivery on Sundays or Bank holidays.

For International shipping delivery may vary on country and region, but typically Express are delivered between 5-10 working days, and Economy between 8-14 days. Please take into consideration the UK ave different bank holidays to the rest of the world so this can pro long the estimated delivery time.

Pre-order delivery is only an estimate and we always provide the estimated delivery day on the product item description.  We always recommend emailing us to enquire about pre-order delivery status as this can chnage at any point.

By ordering a pre-order item you are agreeing to our terms and conditions that the item status can change and you are happy to wait longer if necessary.

Am I able to track my order?

Yes, if you wish to request a tracking number please email in to [email protected]

Who should I to contact if I have any queries?

Should you wish to get in touch you can by our Contact Us page, or emailing us at [email protected]

How Can I Return a Product?

For details on Returns and Exchanges please see our Returns & Exchange Policy.

Do I need an account to place an order?

No, you don't have to create an account to place an order, you can use our Guest Checkout.

Simply add your items to Cart and select the Guest Checkout option when you proceed to Payment.

By creating an account you get access to all exclusive Info, Promotions, Sales, and Discount codes from our newsletter and Email updates.

How do I place an Order

To place an order when browsing our Store simply click Add to Cart on the items you want, and select the Basket icon  Basket Cart icon. This will take you to our store Checkout where you can select Delivery and Payment options and place your order.

Is Buying On-Line Safe?

Buying and shopping Online is now one of the safest ways to shop, with ever increasing Security measures and Encryption techniques. Our Web team uses Secure dynamic server hosting, 256 bit SSL https, and CDN technologies to protect and hide all your data and sensitive information.

Look for the Padlock in your browser when using the Checkout pages to know your data is secure:

SSL Padlock secure

Our accepted methods of Payment are world leaders as digital Payment Gateways, and are hidden behind the latest cyber securities to ensure no transaction details can be read. You can read more details in our Privacy Policy.

What’s The Coupon Codes Policy?

When shopping with Pretty Pink Princess and engaging with us on our Social Media profiles you will very often see Coupon Codes and Discount Vouchers that we like to circulate when we are feeling generous.

This could be Free Shipping, Buy One Get One Free, % percentage discounts, or other promotions we regularly run.

You are only able to use one Coupon Code at a time per order, and sometimes just for New or Existing Customers only.

Our SALE coupon codes used have specific return terms & condition's please refer to our returns section for more information.

Follow us on Facebook, Twitter, and Instagram to see regular Promotions.

How Can I Cancel Or Change My Order?

If you wish to cancel or change your order you can let us know within 24 hours at our Contact Us page. If your order has not been dispatched we can process a cancellation or change your Order immediately.

If the item has been delivered you may be able to return it unopened in it's packaging but please refer to our Returns & Exchange Policy for full details.

What is the Instagram Shop?

Our Instagram Shop is where you can 'Shop what you See' directly from our Instagram Feed, and click to buy straight from the photos.

This is a great place to see all our beautiful bikinis, swimwear, beach wear and lingerie being worn by all our amazing princesses worldwide, and be able to shop and buy the ones you love.

If you have selfies, home snaps or holiday beach photos looking amazing  wearing Pretty Pink Princess you can send them in where we repost our favourites online! If you Tag @ and #pppbabe you will receive a 10% discount code.

What Payment Methods Are Accepted?

We accept many of the major debit and credit cards, including Visa, PayPal, MasterCard, Maestro and JCB.

Accepted Methods of Payment

Who are your models? How do I apply to become one?

Our models range from blonde to brunette, small and tall, petite and curvy, natural and enhanced.

We aim to have a range of models with different figures to show our customers that our swimwear is designed to suit everyone.

If you think you have what it takes to become one of our  models then tag and @ us in your I.G and Twitter pictures / email us [email protected]

If you would like to book our models and team, including stylist and make-up artist for any promotional work please contact us on [email protected]

Who designs your swimwear? And can I apply for wholesale?

Our swimwear designs are created with great care and attention to detail by our in house designer.

All our designs have a trade marked Princess Charm on the bikini or swimsuit to indicate that this is our brand.

From selecting fabric, designing numerous styles, to different shades of colour, our designer aims to keep up with all the latest trends and bring you the most unique designs of the season.

If you are interested in contacting our design team please email [email protected]

If you would like an application from for wholesale swimwear please email us on [email protected]

Do you have any shops?

We are currently a pureplay online only retailer. You can not buy our swimwear on any other website or in any high street shops.

If you are interested in stocking our swimwear then please email us for a wholesale application form: [email protected]

 

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